At pak rumi, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have as a player on our platform. Please read it carefully alongside our Terms and Conditions.
Six things you should know about how pak rumi handles your data — before reading the full policy below.
All personal data stored on pak rumi — including your CNIC details, mobile number, and PKR transaction history — is protected using industry-standard encryption and secure server infrastructure.
Pak rumi does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your information is used only to operate and improve your account experience.
Our data practices are designed with Pakistani users in mind. CNIC verification, JazzCash and Easypaisa transaction records, and local contact details are handled with full discretion and stored securely.
You have the right to access, correct, and in certain cases request deletion of your personal data. Submit a request through pak rumi support and we will respond within a reasonable timeframe.
Pak rumi uses cookies to keep your session active, remember your preferences, and understand how players navigate the platform. You can manage cookie preferences through your browser settings.
If you receive promotional messages from pak rumi and no longer wish to receive them, you can opt out at any time through your account notification settings or by contacting support.
Pak rumi is an online entertainment platform designed specifically for Pakistani players, offering sports betting, cricket and PSL markets, a full game lobby, bingo rooms, fish games, and a VIP membership programme. All services are available in PKR and accessible via mobile and desktop.
This Privacy Policy applies to all users of the pak rumi website and platform, including visitors who browse without registering, players with active accounts, and any person who contacts pak rumi support. References to "we", "us", or "pak rumi" throughout this document refer to the platform operator.
By creating an account or using any part of the pak rumi platform, you acknowledge that you have read this Privacy Policy and understand how your personal data will be processed. If you have questions about anything in this policy, you can reach us at [email protected].
Pak rumi collects personal data from you in a number of ways — directly when you register and use the platform, and automatically through your device and browsing activity. The following table summarises the main categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, CNIC document images | Provided by you during registration and verification |
| Contact Data | Mobile number, email address, city of residence | Provided by you during registration |
| Financial Data | JazzCash / Easypaisa account numbers, bank account details, deposit and withdrawal records in PKR | Provided by you when adding payment methods or making transactions |
| Account Activity Data | Login history, game sessions, bet history, bonus usage, VIP tier progress | Automatically recorded by the platform as you use it |
| Device & Technical Data | IP address, browser type, device model, operating system, session duration | Automatically collected via cookies and server logs |
| Communication Data | Support chat transcripts, email correspondence with pak rumi | Generated when you contact our support team |
Pak rumi uses the personal data we collect for specific, clearly defined purposes. We do not use your data for anything beyond what is described below, and we do not profile players for advertising resale purposes.
Pak rumi processes your personal data on one or more of the following legal grounds, depending on the purpose:
Pak rumi does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:
Pak rumi retains your personal data for as long as your account is active and for a reasonable period after account closure, in order to fulfil our legal and operational obligations. The general retention approach is as follows:
When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Pak rumi uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. Cookies are small data files stored on your device when you visit the platform. We use the following types:
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging in or using certain platform features. For instructions specific to your browser, refer to your browser's help documentation.
As a pak rumi player, you have a number of rights regarding your personal data. You can exercise any of these rights by contacting pak rumi support. We will aim to respond to all valid requests within 30 days.
Request a copy of the personal data pak rumi holds about you at any time.
Ask us to correct inaccurate or incomplete personal data held on your account.
Request deletion of your data where it is no longer needed, subject to legal retention requirements.
Ask us to pause processing of your data while a correction or objection request is being assessed.
Receive your account data in a structured, commonly used format that you can transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing communications.
Pak rumi is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. All registration requires a valid Pakistani CNIC, which itself confirms the holder's age. If we discover that an account has been created by or on behalf of a minor, the account will be closed immediately and any deposited funds will be returned to the payment source after verification.
If you are a parent or guardian and believe that a minor has registered on pak rumi using false information, please contact our support team immediately. We take the protection of minors very seriously and will act on any such report without delay.
Protecting your personal and financial data is a core responsibility at pak rumi. We implement multiple layers of security across our platform infrastructure and internal processes:
Despite these measures, no online platform can guarantee absolute security. We strongly recommend that you also take steps to protect your own account — including keeping your login credentials private and logging out after each session, especially on shared devices.
Pak rumi may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make meaningful changes, we will notify registered players via a notice on the platform or an update to the email address associated with their account.
The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of pak rumi after a policy update is published constitutes acceptance of the revised terms.
If you disagree with any change to this Privacy Policy and no longer wish to use the platform, you may contact support to request account closure and the return of any eligible PKR balance.
If you have any questions, concerns, or requests related to this Privacy Policy or the way pak rumi handles your personal data, our support team is available to help. Please reach out through the following channels:
For requests related to responsible gaming — such as setting deposit limits, requesting a cooling-off period, or self-exclusion — please visit the Responsible Gaming page or mention it specifically when contacting support so your request can be prioritised.